There will be no record of our conversation.
I have a PDL with Nationwide Cash that I have overpaid by $300. I have been in contact with Jimmy Blake via email, but he refuses to discuss my account with me via email. He says I must call him. I don't want to call because there will be no record of our conversation. Should I stand my ground and tell him again that I won't call or should I just call and see what he has to say. I have emailed him 5 or 6 times and he always responds that I need to call him.