CBNA (Credit Bureau of North America, LLC) is a collection agency headquartered in Tennessee, USA. Though it has an A rating from the BBB, it's not a BBB (Better Business Bureau) accredited business. The acronym (CBNA) may also stand for Citibank North America. Read on to know what you should do when you're contacted by Credit Bureau of North America or Citibank North America.
What should you do if it's an old debt you haven't paid off?
If the collection agency (CA) or the bank is contacting you about an old debt, you should first check whether or not the Statute of Limitations (SOL) on that debt has expired. If it has expired, then the creditor or the CA cannot file a lawsuit against you to collect the unpaid amount. However, the creditor or CA may still use other out-of-court means to collect on the debt.
Before you make any payments to CBNA, you should negotiate with them to settle your debts if your financial situation doesn't permit you to repay the outstanding balance in full. Whatever option you choose, it is advisable that you negotiate a "Pay for delete" agreement. This means that the creditor/collection agency will remove all information on this account from your credit report(s) once you settle or pay off the debt in full. If the CA or the creditor doesn't agree to one, then at least try and negotiate for a "Settled as agreed" status on your credit report.
What if you've paid off the debt but it shows up on your report?
If you've paid off the debt but it's not reflected on your credit report as "Paid", then you should dispute it with Citibank North America or Credit Bureau of North America, LLC. You should send a dispute letter to the credit bureau asking them to correct the inaccurate listing. Or, you can contact the creditor or collection agency and ask them to co-ordinate with the bureaus on your behalf. The account should appear as "Paid" on your credit report.
What should you do if you don't owe the debt at all?
If you don't owe the debt and a collection agency is attempting to collect on it, then you should ask them to validate the debt. To do so, you should send a debt validation letter to the CA via fax or certified mail. However, if you're trying to deal with the creditor, then you must ask them to verify your account.
Sometimes you may find a listing on your credit report from a creditor when you don't have an account with them. In this situation, you need to dispute the account with the CA/creditor or the credit bureaus to get the incorrect item deleted from your credit reports.
How can you contact Credit Bureau of North America, LLC?
Credit Bureau of North America's contact information is:
Credit Bureau of North America, LLC
200 Creekside Dr.
Dickson, TN 37055
Phone No. - (615) 446-7128
Fax: (615) 446-2111
CBNA/THD on my credit report
Why is CBNA/THD on my credit report? I have no debt.
citicards cbna limit $3,309
please assist me I do not have a credit card for this company last reported december 25, 2017. can you verify this account I can be reached on 202-645-5500
Hard inquiry
I didn’t do anything to get a hard inquiry on my credit report Jan 26 2018 from CBNA
Hard inquiry
I didn’t do anything to get a hard inquiry on my credit report Jan 26 2018 from CBNA
Credit Card
I have a credit card on my credit report from CITICARDS CBNA
POB 6241
SIOUX FALLS, SD 57117, that I do not recognize.
Credit Report
there is an account on my credit report as CBNA indicating it is an open account with a $2000+ balance. I have no such card or account. Please let me know what I need to do...
My credit report shows a delinquent bill. How do I find who I’m delinquent with
CBNA on credit report
hello please contact me on my home phone 951-260-5368 or Cell 951-692-1608. Please give any and all information to my wife Rachelle. I work out of town and im unreachable in the area that im in. I am needing assistants immediately.
Credit check you did on me
I have the app Credit Karma an it says CBNA made a credit check on me dated today Feb 2 2018. I want to know why???
Stolen Identity
My half sister stole my wallet. I got an alert on app Credit Karma saying CBNA did a credit check Feb 2nd 2018 an I want to know why.. but how?
Credit repport
I would like to know if I have some negative balance with your company.
Experian alert
STATED THAT CBNA RAISED MY LIMIT. I DO NOT OR DO I WANT A CBNA CREDIT CARD.
CBNA
On my monthly credit report from Amex (rated exceptional at 815) they highlighted that CBNA reduced my debt limit from $3000 to $2250. I don’t even know what that is? I only have a few credit cards and all are current. What would this CBNA change be?
Thanks Steven G
Why is CBNA on my credit report
I am purchasing a home and CBNA showed up on my credit report.
Can you provide information why this is on my list?
debt
Please Validate the debt . Please verify the account.
Regarding Hard Credit Check
I am sending this message in regarding a hard inquiry on my credit report. It shows that someone tried to access a credit card or some other services through your company. Unfortunately it was not me. I would greatly appreciate it being taken off of my credit history report.
New items listed on Experian
Experian showed a new account 2/27/18 from CBNA. Please tell me what this account is.
The 615-446-7128 is no longer in service what is the new #
FRAUD
U ALL ARE ON MY CREDIT REPORT AND I WANT U OFF OR I WILL REPORT U TO THE POLICE, 757-406-0199
credit report
hey this came up on my credit report don't know who or why
Citicards-CBNA
Your full Name: John Arthur Anderson III
Your permanent address: 313 N. fair Ave Hamilton, OH 45011
Present contact number: 513-518-2885
Name of credit reporting agency Transunion/Equifax
Address of credit reporting agency don't know
Dear Sir or Madam,
I would like to dispute some inaccurate information I have discovered on my credit report.
In compliance with the Fair Credit Reporting Agency (FCRA), I request that you investigate this matter and update my credit report accordingly.
If your investigation validates the listing, please provide me with an explanation if the procedure you used to validate the listing within 15 business days of your completion of the investigation, as per the FCRA. I also request that you send me a copy of the information you gathered as a result of the investigation.
If your investigation shows this listing to erroneous, please update my credit report and send me a copy of my updated credit report.
Sincerely,
John A. Anderson III
home depot/cbna
Checked out at Home Depot and they gave me a discount if I said OK to a credit card. Never got card that I remember but credit report shows 6?28/2015 open date with a credit limit and never anything charged. Question is...how do I close this out and remove it from my credit report?
Credit Report
A $20.00 charge is showing on my credit report ??? I don't have a credit card ending in 2937. Please explain the reason for this report.
CBNA shows up on credit report
credit report shows cbna credit card with 1st six #'s of 16 digit number. Opened 4/1/2017 Not sure who did this or why. In my wife's name. She did buy a new (to us) car in March 2017
CBNA
HELLO I HAVE RECEIVED A CREDIT REPORT WITH AN ACCOUNT I DO NOT RECOGNIZE FROM CBNA. HOW CAN I GET THE ACCOUNT DETAILS?
InforArmor allert
why would my identity protection service be warning me of you
Account Information.
I had to run a credit report due to having credit card stolen. CBNA showed up on my Credit report and since i am worried about identify theft should i have this account canceled.
Not sure why CBNA shows on our credit
We are presently paying off credit card debt and this CBNA showed up. We have not had any communication with this company at all that we know of or remember. We are wondering if it could be something of our son's that ended up on our Credit report.
His name is Ron Christopher Johnson, my spouse's name is Ronald Wilford Johnson
credit report showing CBNA
Just ran my credit reports and find your CBNA alert lowed to $2,001. That lowed my FICO scores by 23 points from Exceptional to Very Good. Why is this alert on my credit report?
Cbna shows up on my credit report with my consent
Equifax reported that between March 30th - April 5th, 2018 a credit Inquiry was made in my name. HOWEVER, I DIDN'T REQUEST ANY SUCH ACTION. Why did Cbna, whom I don't know, ran a credit check on me without my concent? I am NOT in agreement with this manor of conduct. I DIDN'T REQUEST NOR GIVE MY CONSENT TO DO SO.
Identity Theft
Cbna opened an account in my name, that I didn't request nor gave consent to. I need to have my Identity restored. As of March 30th - April 5 th 2018, someone is now using a line of credit in name. How can I find out who the felon is? Carol, please, I need your help. I've called City bank and reported it, but at this time no one can help me. I'm now in touch with Equifax.
Re-Payment of debt.
Shell/Citibank CBNA #2129****. Wanting to settle this account; either "Pay for Delete" or "Settled as Agreed". Please remove this account from the credit reports of my children: Kasandra M. (Gaze) Chavez, Alena F. Gaze, Taylor R. Gaze and Joseph B. Gaze all of whom used a card in their name on this account. This account is mine not theirs, I fell behind in payments on some accounts; this due to a large financial loss over the last year and a half. I now am looking at a slow come back financially and want to start paying off debt as I can. Thank you for any assistance you are able to give me. Regards, Ken Gaze ...
Why am I getting a credit check from CBNA?
Not sure what this is about, let me know. We have no outstanding debt that isn't paid.
CBNA on my credit report
CBNA showed up on my credit report 8/18/17. II don't owe any debt and they are not trying to collect as far as I can tell. Shall I leave it or ask that it be removed or contact them to get more information.
Possible fraudulent charge
I received an alert from Experian that there was activity on a card I previously canceled. It identified CBNA
Just notice Cbna account was opened last aug
I do not believe this is my account. How do I check further or get it taken off.
Iris Paul
Account
Please tell me the account information for what I owe and how to pay it. Online payment is best option. It showed up on my credit report.
Melissa Eidson
155 East 92nd street #1
New York, NY 10128
646-812-7897
Check for CBNA for old account
I just got a refinance done on our house. The company who refinanced for us is covering our credit card bills. There was an outstanding account to CNBA. I found out which credit card it is for, but it is an old account and I do not have the account number. What am I supposed to do
New account opened
A new account from your company has been opened in my name.
I have not applied for this account so what is it about? My credit rating has dropped because of your actions. Please review and remove.
John P Jensen
jjensen598@aol.com
619-589-2090
CBNA Phone Numbre
There are two CBNA accounts in my credit report but there is ni telephone Number to contact them? Do you have a telephone number I can call?
CBNA Phone Numbre
The CBNA telephone number you provide (615-446-7128) in no longer n service.
Change in Credit Limit
A decrease in credit limit on 3/10/18 has shown up on my credit report with a reference to CBNA. I don't know what credit card this is associated with. Please let me know so I can contact them and find out the reason for the change. Thank you.
$476 I own from CBNA
I have a collection from CBNA for $476.00 didn't know about it and how can you please contact me for more information about it or for more detail cause I want to pay off
credit bureau of north america
Do you have an updated number for Credit Bureau of North America? The number listed is out of order.
citicards CBNA
what is this and why is it on my credit report?
collectiob/concern
I found up than cbna reflect in my credit report while,I applied for an appartement to live with 2 kids currently in the DV shelter
Where this came from? What can I do?in fact,I'm out job and fully take care of the 2 under 10 yrs kids...pls advise.
Settlement Letter
I have come to a settlement with CBNA, but I have not received my settlement letter so that I can call in to make my payment. Is it possible to email me the letter so that I can pay ASAP?
CBNA
$524.00, HAS MY ACCOUNT BEEN PAID OFF.
CBNA appearing on my credit report
Would like an explanation to this appearing on my credit report. Got notified last week the credit limit was just increased to $11,000.00. My attorney told me to do some investigating into this and I feel my wife is still using this credit somewhere?
I am in the process of getting divorced and would like to clear my credit status. Can you please assist. If you need to speak with me, my mother is assisting me and can help as well. She can be reached at 610-433-1700.
Charge off on Credit Report
I have a charge off on my Credit Report that was opened in July of 1989. I have no idea what this is and why I have not been contacted about this. Can you help me or let me know who I can contact?
Thank you!