Forums
Contact the OTS Consumer Response Center to reach a dedicated consumer affairs spec.
Office of Thrift Supervision
1700 G Street, NW
Washington, DC 20552
Phone: 1 (800) 842-6929
TTY: 1 (800) 877-8339
Monday through Friday 8:00 a.m. - 5:30 p.m., Eastern Standard Time
Fax: (202) 906-7342
E-mail: "consumer.complaint@ots.treas.gov"
So if some banks (store cards like May co, Bloomingdales, WFNNB, Jcrew, victoria secret) don't respond to disputes file a complaint