Need a phone number for CHARTER ONE AUTO FINANCE GROUP...

Submitted by Padawan73 on Thu, 08/09/2007 - 19:46
Forums
Credit repair

I have on my credit report Charter one auto finance, 228 E main st. Rochester, NY 14604-2121. The number listed is out of service and my google search led me to another finance company not affiliated with Charter one....anyone have the number to call about a charge?

Laura

Is this the same number?

(585) 238-8600

try this one.

Fri, 08/10/2007 - 04:01 Permalink
charles (not verified)

No....i have a different number. I will try that number. Thanks

Fri, 08/10/2007 - 21:58 Permalink
kellie (not verified)

they went out of business. Citizens bank bought them.

Mon, 06/23/2008 - 22:27 Permalink
Mary

Yeah, Kellie is right. Cleveland based Charter One Financial Inc., has been bought by Citizens financial. You can also contact charter one at 1800 247 5685 or write them at
228 East Main Street,
Suite 300, Rochester,
New York (NY), 14604,

Mon, 06/30/2008 - 06:46 Permalink
goodnatured

Hopefully you will be able to get a hold of them and get some resolution here.

Tue, 07/01/2008 - 01:25 Permalink
Annie

Sorry i too have the same number.I missed out his mail id.If you have any id contact him through mail.I will let you number as early as possible,I suppose my friend is having that number.

Sat, 09/20/2008 - 07:41 Permalink
fireyone

I imagine she will have to deal with citizens bank now. soemtimes that is a little tricky when they are just taking over accounts.

Sun, 09/21/2008 - 00:28 Permalink
Carol B (not verified)

I had a automobile loan with charter one a long time ago which was paid off. We donated our vehicle and now I need a lien release. Who do I contact about this.

Thanks

Wed, 12/30/2009 - 20:16 Permalink
goodnatured

If the company went out of business you will have a hard time doing this, I am not sure if the agency that you want to donate to has a form to complete.

I am a little confused, if the vehicle is paid off then you should have the title to the vehicle. Maybe if you don't then you can apply for a replacement title from you state vehicle licensing agency. Hope this helps

Wed, 12/30/2009 - 20:58 Permalink
fireyone

I am also confused.Any time we have apid off a vehicle we ended up getting the title in the mail after wards. If they went out of business someone had to take over collecting the accounts. Do you remember if another creditor bought out Charter? If not try looking on the web and then make a call to theat company. If all else if theat gets you no where try calling your atty.general.

Sat, 01/02/2010 - 18:10 Permalink
goodnatured

You definately need to be contacting someone.

I would think that you could file for a new title through you vehicle licensing agency also, here in pennsylvania, you can get a new titile through Penndot.

I would look into this option too.

Sun, 01/03/2010 - 04:28 Permalink
Carol B (not verified)

We did pay off the loan and I did get our paid receipt back from charter one. The place who we donated the truck to does have the title but Charter One was listed on the title for the lien. If when the loan was paid and I did receive a new title I can't find it.

Sun, 01/10/2010 - 22:34 Permalink
Suzanne (not verified)

I, too, have a title with Charter One as the lienholder. I paid the car off 9 years ago and want to trade it in now, but DMV tells me I need a lien release from Charter One, which I don't have. Does anyone have any suggestions - I live in Maryland. Thanks.

Fri, 01/22/2010 - 20:21 Permalink
maggie (not verified)

i am having the exact same problem. I can't sell our truck with out the loan release.

Wed, 01/27/2010 - 03:01 Permalink
Aaron (not verified)

Hi maggie,

First of all what I need to know is whether or not you are talking about loan or lien? Then i can help you.

Regards,

Aaron

Wed, 01/27/2010 - 06:20 Permalink
Tricia (not verified)

Charter One now Citizens Auto Finance, call 1-800-247-5685 and they can send you a lien release (for $25).

Thu, 02/18/2010 - 14:29 Permalink
Kelley (not verified)

I am in the same boat, title was paid off years ago, can not get a release... I just got off the phone with the title agency in albany, she said the only option is to get a release from the company that took over for charter one, or get a court order... hmmm, this should be interesting.

Wed, 03/17/2010 - 14:47 Permalink
timi+ (not verified)

i purchased a car in november and charter one is the lien holder on the title somewhere along the shuffle of the car being sold for owner to auction to dealer the lien release was lost does anyone have any idea how i could get a replacement

Wed, 03/31/2010 - 17:05 Permalink
jodi (not verified)

Me too. Paid off car, received title and yet there is a lien on it.

Sat, 06/12/2010 - 15:07 Permalink
Aaron

Hi jodi,

Can you tell whether or not you got agreement in writing that all negatives will be removed, and the lien will be removed once you pay off the dues? If you have it, and if you have the payment proof, then you use it to remove the lien from your car.

Thanks,

Aaron

Mon, 06/14/2010 - 11:55 Permalink
Aaron

Hi James Miller Jones,

You will have to pay off the dues in order to get a title release. However, if you could have provided more details on this debt, I could have helped you in your problem.

Thanks,

Aaron

Tue, 06/15/2010 - 11:27 Permalink
james miller jones (not verified)

i need title lien release help me.

Tue, 06/15/2010 - 16:55 Permalink
Aaron

Hi James,

I have said in my above post that you need to pay off the dues on your account in order to remove the lien from the title. Before making the payments, get a payment agreement.

Thanks,

Aaron

Wed, 06/16/2010 - 10:58 Permalink
Shirley (not verified)

Same problem here we paid our truck off 5 years ago and still have Charter one as lein holder. I contacted Citizens and they said they would research it and send me a notice that the lein was paid and said I should recieve it in 3 to 5 business days. No luck yet! That was about 10 days ago.

Wed, 06/23/2010 - 13:52 Permalink
Shirley (not verified)

I just recieved a lien release from Citizens who took over Charter One. I paid my vechile off over 7 years ago but hadn't noticed they were still listed on my title until a couple weeks ago. I don't have a phone numer but the address it came from is.

Citizens automobile Finance, Inc
P.O Box 42002
Providence, RI 02940-20002

Hope this helps.

Fri, 06/25/2010 - 21:25 Permalink
Anonymous (not verified)

I have the same problem and I called 1-800-922-9999 and spoke to the people in the lien holder department and they told me to fax a letter requesting for the lien to be released and they will mail the necessary papers to me.

Mon, 09/20/2010 - 17:04 Permalink
Buck (not verified)

I just used this previous post and it seems to have helped, after the conversation my release is on the way by mail. This is the info I used-call 1-800-708-6680,option #5, titles and lien department!

Tue, 11/30/2010 - 21:01 Permalink
Elizabeth O. (not verified)

I just called Citizens Bank in Cleveland and was told that in Ohio, Charter 1 is still Charter 1, not owned by Citizens Bank.

Tue, 05/10/2011 - 19:15 Permalink
Dave (not verified)

I bought a car from a guy and got the title transfered but now the title says it has a lien on it.... the old owner said its been paid off when I bought the car.... now I don;t have his email address or phone number..... how can I request to get this lien off the title????
Thanks Dave

Tue, 07/26/2011 - 22:37 Permalink
les (not verified)

Yes Charter One is out but Citizen did take over the accounts 1-800-247-5685
They would help with titles liens

Thu, 10/06/2011 - 20:03 Permalink
HAYLEN (not verified)

My friend bought a car with Charter One 10 years ago, he pass away 5 years ago. He missed to pay last months. The car always is in a garage, now his family need to move the car. How can they get the tittle.
thanks you

Thu, 01/12/2012 - 05:31 Permalink
LORRIE SCHLAKE (not verified)

I bought a car in 2001 and was also financed through Charter One Auto Finance Corp. I paid the car off at least 8 years ago and got a new title but also couldn't find the lien release. I wrote the Rochester, NY adddress for auto finance but just received the letter back today saying not deliverable. Now if Citizens bank bought out charter on, they still may not have the info since my car was paid off before they took over. What should I do?

Wed, 01/25/2012 - 23:27 Permalink
Robert P. (not verified)

I live in Florida and want to sell my car. I have also paid off the car loan 3 yrs. ago, but still have Charter One listed as a lien holder. Is there any help closer to me that i can contact? Thank you.

Tue, 03/20/2012 - 00:17 Permalink
Anonymous (not verified)

Just go to mytitlesupport.com click on Charter One and enter your information to have a lien release sent to you!

Fri, 10/12/2012 - 20:14 Permalink
Tammy Reffitt (not verified)

Filed bankruptcy on car around 2001 and they never picked it up. Still have the car but it won't run. I want to get rid of it and off of my property. What can I do with it and where can I drop it off?

Sun, 11/17/2013 - 22:08 Permalink
Arthur K. Beman (not verified)

I need a letter releasing the lien on the title so I can junk the car.I paid the loan off 8 years ago.Can you help?

Wed, 07/16/2014 - 14:54 Permalink
crorkz (not verified)

4aSwdS Thank you ever so for you blog post.Thanks Again. Much obliged.

Mon, 08/04/2014 - 08:57 Permalink
matzcrorkz (not verified)

tsiNDv Appreciate you sharing, great blog.Much thanks again. Want more.

Mon, 08/04/2014 - 22:23 Permalink
crorkz (not verified)

nZnV7B Really enjoyed this post.Really looking forward to read more. Much obliged.

Tue, 08/05/2014 - 10:32 Permalink
sheela (not verified)

Same problem. My car was paid off thru CharterOne but they do not have record of it. request was rejected stating need more information on payment surely was done thru Chartered One. Any idea how would I get the Lien release as it needs to be transfer to my daughter's name in Illinois. Any idea

Fri, 10/31/2014 - 18:36 Permalink
Lindi DelPlato (not verified)

I need a lien release from charter one for my truck. Its been paid off for years n years n i don't recall ever getting the release for it. Please help

Fri, 03/20/2015 - 17:09 Permalink
Harmony (not verified)

I found that a car I purchased in 2001 with Charter Auto finance and was paid off still has a lien on the title but it was paid off several years ago since then I have moved and divorced and since its been over five years, I no longer have my proof. What can I do to have the lien removed from title? The car was paid off around the time that citizens took over

Mon, 03/30/2015 - 20:46 Permalink
Mason Hoffmann (not verified)

I never got my title switch over. And lost it in a firer, last year. My vin number is 1GCCS1944XK227371. If you could please help me in this matter it would be appreciated. Thank you.

Wed, 04/15/2015 - 01:47 Permalink
crorkzz service (not verified)

3mCGAn Very nice post. I just stumbled upon your blog and wanted to say that I've truly enjoyed browsing your blog posts. After all I will be subscribing to your feed and I hope you write again soon!

Fri, 05/29/2015 - 08:21 Permalink