personality of a collector
I have dealt with collectors on a different angle. I have many family members in the business. I find that collectors are like sales people...you have to have a really irritating aggressive and abrasive personality in order to succeed in it. I hear people say what collections work does to them, but primarily it is what the collections companies need to succeed. They need a**holes...lots of them. Its a tough job to be yelled at, lied to and hung up on....just to recieve the same negativity from your superiors if you don't hit your numbers. It is just like a sales floor.