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A collections agency sent me a letter agreeing to mark an account paid in full but instead marked it paid for less than owed. What can I do?
A collections agency sent me a letter agreeing to mark an account paid in full but instead marked it paid for less than owed. What can I do?
collection agency question
Hi wintero,
Can you tell me whether or not you have written proof that the company had agreed to mark the account status as "Paid in full"? Other than this if you have the payment receipts, you will be able to dispute this matter.
Write a dispute letter to the credit bureaus, and send it through certified mail, requesting a return receipt. Attach the copies of payment receipts, and the amount you owed. This will help you in proving that you have already paid the due amount in full.
Hope this helps.
Regards,
Aaron