So I made the huge mistake of getting an online payday loan from mobiloans.com and eventually my bank account went into the negatives from them withdrawing money to pay back my illegal loan. I recently found out that this loan was illeagl and I sent mobiloans an email telling them not to take out any more money and that i revoked ach authorization. I also told them that of my $1000 loan I had paid back a total of $1479 and I would need a check mailed to my address for the extra $479 that I overpaid. Next I went to my bank and told them that I wanted to revoke the authorization. They said they couldn't help me because I had authorized them to take money out of my account. I told them I had overpaid this loan and I didn't owe mobiloans anything and infact they owed me money. They told me again they couldn't do anything about this but not to worry because since I was in the negatives in my bank account it wouldn't go through anway. I said I'd like to fill out paperwork for fraud because this company has taken additional money out of my account and that's illegal and they told me that's between me and mobiloans and they couldn't help me at all. So I'm still stuck with overdraft fees from mobiloans, the amount they took out for payment, and a two other overdraft fees because of autodrafts that happend at the same time as well. I had asked Mobiloans to respond to me and let me know when I could expect a check for the overpaid amount and to let me know they got my email. I got no response, but I did log into my account and found out that they closed my account and it says that the remaining amount was setteled. I'm unsure as to what to do now. This happened over the course of two days and my bank wasn't very helpful at all. I don't feel as if I should owe them money for the mobiloans payment or for the overdrafts caused by them. How can I fight this? Also, what are my chances of ever seeing a check from mobiloans for the money I overpaid? Thank you very much for your responses.
Write them a letter demanding a refund. You've grossly overpaid! They ought to repay the amount.
Mobiloan is illegal all over the state of US. There is little chance that you will get the money back. Don’t worry mate...illegal lenders can’t do anything. If required file a complaint against them to the SAG or FTC.
do this
see a manager at your bank.let them know the situation.drones/tellers are not basically helpful in that respect.only a manager can fill out the fraud affidavit nobody else.do that.
I was told these things by a manager. She said even though it was illegal I gave them permission so it doesn't matter. I explained to her how I had paid off the principle and that anything over that I did not owe and I'd like to fill out fraud paperwork and she said she couldn't allow me to fill out an affidavit
well then
you open a new account at a new bank.get your DD rerouted to that account.if neccesary get a live check for a payday,or two.also report the bank to fdic as she is violating federal law by not honoring the ACH revocation,and not allowing you to file a fraud affidavit.